Job Description

RRCC Student Employment Position Announcement

Department: Accessibility Services

Position Title: Technology Assistant Level 3

Position Type: Work study only

Job Description:

The Level 3 Technology Assistant at Accessibility Services will be responsible for a variety of duties related to technology maintenance, student outreach, processing materials in alternate format, and assistive technology. Duties include reaching out and regularly following up with students regarding materials in alternate format and assistive technology training. In addition, the Level 3 Technology Assistant will be responsible for testing devices to ensure they are in working order. The Level 3 Technology Assistant will provide customer service by conducting assistive technology training and informing students of the process of requesting materials in alternate format. Lastly, the Level 3 Technology Assistant will be responsible in processing book requests by requesting materials directly from the textbook database and publishers and will also conduct short technology assessments with students in providing support and identifying their assistive technology needs.

Job Requirements:

1 Year of customer service experience

2 Years of experience with Microsoft Office suite

Required Competencies:

Ability to maintain student and office confidentiality

Ability to maintain a consistent work schedule

 

You must be eligible for student employment (enrolled in a minimum of six credit hours for the semester in which you will be working) to apply for this position.

 

Skills you will gain/enhance:

The Level 3 Technology Assistant will have the opportunity to develop a unique and diverse skillset related to customer service, accessibility, and assistive technology. You will be trained in disability awareness, prompt and polite customer service, technology management, and the latest trends in web accessibility and assistive technologies. We are a friendly office that encourages mutual respect and flexibility (within reason) to accommodate students and class schedules.

 

Job Payment Information:

Wage: Starting at $12.00 per hour
Paid: Bi-weekly (Fridays)

How to Apply:

Click the link below to apply for this position!

For questions about this position, contact Marisha Manfre at Marisha.Manfre@rrcc.edu or at (303) 914 – 6733.

For questions about student employment in general, contact bob.miller@rrcc.edu.

Red Rocks Community College is committed to diversity in its people and programs. The College is an equal opportunity educational institution and does not discriminate on the basis of disability, race, creed, color, sex/gender, sexual orientation gender identity, religion, age, national/ ethnic origin, pregnancy status, veteran’s status, genetic information, physical or mental disability, or any other category protected by applicable law, in its employment practices or educational programs and activities.

RRCC has designated the Executive Director of Human Resources as its Affirmative Action Officer/Equal Opportunity Administrator/Title IX Administrator with the responsibility to coordinate its civil rights compliance activities and grievance procedures. For information, contact Arnie Oudenhoven, Director of Human Resources. 303.914.6298. Arnie.Oudenhoven@rrcc.edu. 13300 West Sixth Avenue, Lakewood, CO 80228.