Job Description

RRCC Student Employment Position Announcement

Department: Financial Aid

Position Title: Financial Aid Clerical Assistant II

Position Type: Work Study/Student Hourly

Job Description: The Financial Aid Clerical Assistant II provides customer service at the front counter. This includes advising students on a front line basis, answering phone calls/voicemails, returning and processing emails, data entry and providing information regarding the FAFSA application.

Job Requirements:

  • Must be able to provide excellent customer service to students and families
  • Demonstrate interpersonal communication skills
  • Should have basic computer skills with Microsoft Word, Excel, and Outlook
  • Be able to learn/have experience with Ellucian Banner software, data management software, SARS student information software and BDM electronic file management
  • Must demonstrate professionalism at all times
  • Must have the ability to write professionally and without errors
  • Must have great attention to detail

Because this position requires many details to learn, we ask that applicants commit to one year.

Skills you will gain/enhance: You will learn and improve skills that are applicable in many industries: customer service, communicating complex information in ways that are easy to understand, problem solving, and working in an inclusive environment. In addition, you will use Microsoft Excel and Word to complete various projects. During each semester that you work in Financial Aid, there will be many opportunities for skills enhancement that you will use both inside and outside the office. Our student employees take part in various training sessions related to the regulations of Financial Aid and best practices with regard to customer service and working as a team. In addition to the in-house training, our student employees also take part in sessions provided by the Career Success Center when available. These may include sessions related to interviewing and resume building. There is a direct investment in your success well after your tenure as a Financial Aid Clerical Assistant.

Job Payment Information: An hourly wage that is paid to you Bi-weekly (every two weeks).

Wage: Starts at $10.50 per hour and may be eligible for an increase based on performance and length of time employed by Financial Aid.

Paid: Bi-weekly (Fridays)

How to Apply:

Click the link below to apply for this position!

For questions about this position, contact Daniel Rash at Dan.Rash@rrcc.edu.

For questions about student employment in general, contact Bob.Miller@rrcc.edu.

Red Rocks Community College is committed to diversity in its people and programs. The College is an equal opportunity educational institution and does not discriminate on the basis of disability, race, creed, color, sex/gender, sexual orientation gender identity, religion, age, national/ ethnic origin, pregnancy status, veteran’s status, genetic information, physical or mental disability, or any other category protected by applicable law, in its employment practices or educational programs and activities.

RRCC has designated the Executive Director of Human Resources as its Affirmative Action Officer/Equal Opportunity Administrator/Title IX Administrator with the responsibility to coordinate its civil rights compliance activities and grievance procedures. For information, contact Arnie Oudenhoven, Director of Human Resources. 303.914.6298. Arnie.Oudenhoven@rrcc.edu. 13300 West Sixth Avenue, Lakewood, CO 80228.